Majority of the time, removing the voiceover and adding it back again will fix this issue.

Here is how you can do it:

1: Click on the "Voiceover" option

2: Hover over the voiceover and then click on the "Delete" button

3: Click on the "Voiceover" option again and add the voiceover again

If that still does not fix the issue, you can contact our support specialists using the chat icon or by submitting a ticket.