We regret any inconvenience this has caused.
Please do not worry, as this can be fixed.

Please go to the "My Export" section and click on the "Retry" button.

Then, please fill out a Support Ticket with the following details so our support specialist can work on it and deliver the video to you in no time.
​
Details to add in Support Ticket:

Reason: Export Failed

Export ID: <Enter Export ID Here>

Here is where you can find the Export ID