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I do not see a download button when I click the download link from the email.
I do not see a download button when I click the download link from the email.
Ruban S avatar
Written by Ruban S
Updated over a week ago

When you do not see a "Download" button when you click on the "Download Video" button from the email (like the screenshot below), it is because you have not logged in to your account from which the video was exported.

Click on the "Login" button at the top right and then log in to your account.

Now, when you access the page again, you will see the "Download" button.

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